Overview
UptimeLog is designed as a local-first macOS app. Its main purpose is to monitor your internet connection and keep outage history on your Mac.
Data Stored by the App
UptimeLog may store monitoring history locally on your Mac, including outage times, outage durations, recovery times, connection type, network details, public IP address, and ISP or network provider information.
Public IP and Network Provider Lookup
UptimeLog may use a small lookup service to detect your current public IP address and the network provider associated with it. This helps make outage history and reports more useful.
Your outage history is not sent to the public IP lookup service. You can turn off public IP and ISP / network provider detection in Settings.
Reports and Exports
Reports are created only when you choose to export them. You decide whether to share exported PDF or CSV files with anyone else.
Feedback and Support
If you submit feedback in the app or email support, we receive the information you choose to send, such as your message, email address, screenshots, or logs you include.
Website Analytics
The UptimeLog website uses Google Analytics to understand website traffic and improve the site. Google Analytics may collect information such as pages visited, browser and device details, approximate location, referral source, and usage events.
Payments
Purchases are processed by third-party payment providers such as Polar and Stripe. We do not directly store your card number.
Data Retention
Local monitoring history remains on your Mac unless you delete it or remove the app data. Support messages may be retained as needed to respond to requests and keep business records.
Your Choices
- You can disable public IP and ISP / network provider detection in Settings.
- You can choose whether to export and share reports.
- You can delete local app data from your Mac.
- You can contact us with privacy questions or deletion requests related to support messages.
Third-Party Services
UptimeLog may use third-party services for payments, website analytics, public IP lookup, and email/support communication. These services process data according to their own privacy policies.
Security
We use reasonable measures to protect information we receive, but no software, website, or internet service can be guaranteed to be completely secure.
Changes
We may update this Privacy Policy from time to time. The latest version will be posted on this page with a new effective date.
Contact
Privacy questions can be sent to support@uptimelog.app.