Troubleshooting

Common problems and how to understand what UptimeLog records.

How to Monitor Internet Outages on a Mac

Use continuous ping, save a timestamped log, or automatically record brief connection drops and outage duration on macOS.

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How to Log Internet Disconnections on a Mac

Save timestamped Terminal output or automatically record outage start time, recovery time, and duration.

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Internet Keeps Dropping for a Few Seconds?

Record brief connection drops and narrow the cause to your Mac, Wi-Fi, router, modem, DNS, or ISP.

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Random Internet Disconnects: Where Is the Problem?

Use a structured decision process to separate Mac, Wi-Fi, router, DNS, modem, and ISP failures.

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Wi-Fi Connected but Internet Keeps Dropping on Mac

Separate Wi-Fi association from internet access and test the router, DNS, VPN, and upstream connection.

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Continuous Ping on Mac

Run, timestamp, save, and interpret a macOS ping test for brief internet dropouts.

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Monitor an Internet Connection Over Several Days

Plan a multi-day test, account for Mac sleep, and turn intermittent connection failures into a useful history.

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How Often Does Your Internet Go Down?

Count separate outages, measure total downtime, and find recurring patterns across days or weeks.

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How to Document Internet Outages for Your ISP

Turn recurring connection failures into a clear record with timestamps, duration, frequency, and report-ready context.

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Internet Drops During Zoom or Teams Calls

Separate a full outage from latency, jitter, packet loss, application, and computer-performance problems.

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USB-C Ethernet keeps disconnecting on Mac

A real troubleshooting story about intermittent Ethernet drops and a suspicious network adapter.

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